Problem 2

 My mobile phone is asking me to install my operating system update but I do not feel like to do so… Do you think it is really important to update it, why?    

First you have to know that:  

Operating system updates provide fixes to possible bugs and security holes, along with cleaning up outdated software that may slow down your device. Ensure that your computer, mobile phone, or tablet is using the latest version of its OS to protect your devices and data from cybersecurity issues.

By installing the latest updates, you can reduce the risk of cyberattacks and protect your personal and business information. Enhanced device performance OS updates are not only about security but also about enhancing the functionality and usability of your device.

How do I know if a software update is safe?

Real software updates should not require you to click on ads or provide personal information in pop-up windows. If you encounter a pop-up that asks for your credentials or personal information, it's likely a scam. If you receive an email claiming to provide software updates, check the sender's email address carefully

-here you have some links that can help you:

https://us.norton.com/blog/how-to/the-importance-of-general-software-updates-and-patches 

https://www.datek.co.uk/blog/software-update

https://invisionkc.com/how-to-tell-if-a-software-update-is-legit/ 

-here you have some good tips to solve your problem:

1 Make sure your operating system is safe, in the case that isnt safe, go to the phone shop and ask for help, o you can uninstall the system.

2 If the operating system is not a virus update them becuse is important.

3 If you dont want to update you can do it, but in the future your phone can have several problems like slow device, bugs... etc.

4 If you updated already the operating system and is not safe you need to ask for help because you can lose personal information.

5 If you decided to update but your operating system become unusable you have two options: upgrade to the latest version or buy a new device.